Returns & Exchanges

At Choix, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and in its original condition.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.